Marketing

1. Who We Are

Giomani Designs Ltd T/A Cox & Cox ("we", "us", "our") is committed to protecting your privacy. We are a UK-based company registered at:
 Giomani Designs Ltd. Redman Fisher Building, Bean Road, Tipton, England, DY4 9AQ.
 Company Number: 07182902
 Email: customerqueries@coxandcox.co.uk
 Phone: 0330 333 2123

This policy outlines how we collect and use your personal information for marketing purposes in accordance with the UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following types of personal data:
 - Personal details: Name, email address, phone number, postal address and date of birth.
 - Marketing preferences: Opt-in status, communication choices.
 - Website data: IP address, browser type, device info, location, pages visited (via cookies and analytics).
 - Interaction history: Responses to emails, campaign clicks, event registrations.

3. How We Collect Your Information

We collect information:
 - When you fill out forms on our website or social media.
 - When you sign up for our emails, texts or events.
 - When you interact with our emails, texts or advertisements.
 - From third-party platforms (with your permission).
 - Through cookies and similar technologies.

4. How We Use Your Information

We use your data to:
 - Send marketing communications you’ve consented to receive.
 - Inform you of our products, services, and promotions.
 - Personalise your experience and content.
 - Analyse campaign performance and website use.
 - Maintain and improve our services.

5. Legal Basis for Processing

We rely on the following lawful bases:
 - Consent – when you opt in to receive marketing.
 - Legitimate interests – for limited direct marketing to existing customers or business contacts.
 - Legal obligation – where required by law.

 You can withdraw your consent or object to our use of your data at any time.

6. How to Opt Out

You may opt out of receiving marketing messages by:

Catalogue

- Completing the form on our unsubscribe page (please allow up to 60 days for implementation).

Emails

- Clicking the “Unsubscribe” link in our marketing emails or;
- Completing the form on our unsubscribe page (please allow up to 30 days for implementation) or;
- Clicking the “Manage preferences” link in our marketing emails.

SMS

 - Clicking the “unsubscribe” link in an SMS.

7. Sharing Your Information

We may share your data with:
 - Email, SMS and marketing automation providers; Ometria.
 - Analytics services (e.g., Google Analytics).
 - Advertising partners (e.g., Google Ads, Facebook).
 - IT service providers and data processors under contract.
 - Legal/regulatory authorities, if required.

We do not sell your personal information.

8. How Long We Keep Your Information

We retain your data only as long as necessary for marketing purposes or as required by law. If you unsubscribe, we retain only the data needed to honour your preferences.

9. Your Rights Under UK Data Protection Law

You have the right to:
 - Access the personal data we hold about you
 - Request correction or deletion of your data
 - Object to processing for direct marketing
 - Withdraw your consent at any time
 - Lodge a complaint with the Information Commissioner’s Office (ICO):
 https://ico.org.uk/

To exercise any of these rights, contact us at:
 customerqueries@coxandcox.co.uk

10. Cookies and Tracking Technologies

In addition to using cookies to record your site visits and information to process orders and payments, we use cookies and similar technologies to improve your experience and for marketing analytics. You can manage cookie settings via your browser.

See our Cookie Policy for more details.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.