As part of our continuous efforts to enhance customer experience and emphasize responsible practices, some of our items are now sent directly from the manufacturer rather than via our own courier. This helps us reduce the environmental impact of our deliveries.
Delivery Information: If applicable, this information will appear on the “Delivery” tab on the product page.
Delivery Time: Delivery can take up to 21 working days, depending on the size of the item and location.
Large Items: For larger items, the manufacturer’s delivery team will contact you to arrange a convenient delivery date.
Checking Items: Upon arrival, please check your item carefully. If you are not satisfied with its condition, do not sign to accept the parcel and contact our Customer Service team immediately on 0330 333 2123. Once signed for, we cannot replace the item.
Express Delivery: Direct Dispatch items cannot be delivered on express delivery.
Service Availability: This delivery service is available for UK Mainland only.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article