Tracking Your Order

Modified on Mon, 29 Jul at 11:29 AM

You can follow the status of your order here.


Once your order has been dispatched, you will receive an email from us confirming your tracking number. This email will include a tracking link and your tracking number. You will need to copy your tracking number and paste it into the tracking portal once you have clicked on the tracking link.


You will then be directed to the courier’s tracking site, where you can access the most up-to-date tracking information for your parcel. Please allow up to 3 working days to receive your order from the courier once you've received the dispatch email.


Pre-Ordered Items


You will not be able to track pre-ordered items until stock has arrived in our warehouse. For items that have been pre-ordered, please check your order confirmation email for expected delivery dates into our warehouse. We will keep you updated if we are notified of any delays.


1 Man & 2 Man Items


Larger 1 man and 2 man items are NOT dispatched via our tracked network. These items will be dispatched from our partners' warehouse. We expect our delivery team to contact you to arrange delivery within 3-4 days from the date you placed your order, assuming the item was in stock when the order was placed.

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