Reporting Incorrect Items
Please ensure you check all items upon receipt. Incorrect items must be reported within 8 working days of receiving the parcel.
Reporting Process
Contact Us:
Phone: 0330 333 2123
Email: customerqueries@coxandcox.co.uk
Portal: https://coxandcox.freshdesk.com/support/tickets/new
Notify us of the issue so we can arrange a free return or collection for you and promptly send the correct item.
Thank you for your cooperation.
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