Cox & Cox Mail Order Ltd
Orderline 8am – 8pm
0330 333 2123
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Placing an order
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What is a Pre-Order?
Will I be charged before or after my Pre-Order arrives?
Is the estimated stock arrival date guaranteed or is this subject to change?
Can I place a Pre-Order alongside items that are in stock, and will they arrive together?
Can I cancel my Pre-Order if there is a delay and it is too long for me to wait?
How will I know that my Pre-Order has been despatched?
As my order is on Pre-Order, can I add items to the order?
If there is a new discount code available whilst waiting for my Pre-Order, can I apply this to my order?
When placing a Pre-Order, will I have priority over other people ordering?
Is there a chance that Pre-Ordered items will arrive earlier than advised?