Cox & Cox Mail Order Ltd

Mon - Fri 9am – 5pm
  0330 333 2123
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What is Direct Dispatch?

As part of continuous efforts to enhance customer experience and our increased emphasis on responsible practice, some of our items are now sent to you directly from the manufacturer, rather than via our own courier. This is helping us to lower the environmental impact of our deliveries. 

This information will appear on the “Delivery” tab on the product page if applicable.

Delivery can take up to 21 working days, depending on the size of the item and location.

For larger items, the manufacturer’s delivery team will contact you to arrange a convenient date for delivery.

When your item arrives please check it carefully, as once signed for we cannot replace it.

If you are not satisfied with the condition on arrival, please do not sign to accept the parcel and contact our Customer Service team immediately on 0330 333 2123.

Please note that Direct Dispatch items cannot be delivered on express delivery.

This delivery service is available for UK Mainland only.

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