Cox & Cox Mail Order Ltd

Mon - Fri 9am – 5pm
  0330 333 2123
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The price has changed since I purchased my product. Will you refund me the difference?

Cox & Cox is happy to offer a Sale Price Adjustment on items purchased up to seven days prior to the start date of the sale. The same item must still be available at the time of your request and before any sale price adjustment can be made and the difference will then be issued in the form of a credit note which is valid for 1 year.

We are unable to offer a price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked down.


Please contact us via email or phone call and we will issue the refund via Credit Note. 

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