Cox & Cox Mail Order Ltd

Orderline 8am – 8pm
  0330 333 2123
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My payment card has been refused when placing my order, what should I do?

If your transaction is declined during the online ordering process, please follow the instructions on screen. Check the information you have entered and try again, or alternatively please try another method of payment.

If you are placing a high value order, please note that banks may occasionally put a hold on an authorisation as a security measure until they have received confirmation of the authenticity of the transaction from the card holder.

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